Return and Refund Policy
No exchange or return available during the sale. please check the size chart before you order
Last updated: April 28, 2022
Thank you for shopping at Ethical Rani.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
Your Order Rights
Ethical Rani wants you to love everything you purchase from us. If the product size you have ordered does not fir you, we will exchange the size for you.
Exchanges are subject to availability of the product. If the requested size during exchange is not in stock, you will have two options.
- You can either choose another style which is of the same value or higher.
- You can opt for a store credit which will be valid for up to 6 months.
Please let us know within 3 calendar days of receiving the product that you would like to exchange the size.
You will need to return the product within 10 calendar days from the date of receipt of the product and the shipping cost for returning will be borne by you. However, we will cover the cost of re-shipping for up to one exchange after you return the product to us.
Please ensure that the product is in its original packaging and in the same unused and unwashed condition as received.
Please mention the size that you wish in return on a piece of paper and pop it in the box of the Jutti while returning to us.
Notify us via email at [email protected] and let us know that you have shipped the product.
We recommend you to try the Jutti on a carpeted surface or a towel so that the soles don’t scratch.
Ethical Rani reserves the right to inspect the product before processing any exchanges.
We do not provide a refund on any product sold and we do not accept cancellation requests once the order is placed.
If you have any questions about our Returns and Refunds Policy, please contact us:
- By email: [email protected]
- By visiting this page on our website: https://ethicalrani.in/contact-us-1/